FAQ

Can I have a sample?

Yes, we encourage you to try before you buy. Samples are FREE OF CHARGE so please use this service.

Can you print labels to my own design?

Yes, the majority of our work is labels and tags printed to customers own designs. Please contact us with your requirements.

How fast do you dispatch my labels or tags?

Providing the items you have ordered are in stock we aim to dispatch them within 24 hours using a nextday carrier. If your item is out of stock we aim to manufacture and dispatch them within 5 working days. If your order is urgent please contact us to get a definite dispatch date.

For labels or tags requiring custom printing we aim to dispatch within 5 working days providing any proof supplied is approved promptly. 

Do you prepare artwork for our designs?

We can prepare basic artwork for your labels and tags but recommend that for more complicated designs you supply your own. Please contact us for details.

Can you send my order by Royal Mail instead of using a next day carrier?

We can send items by Royal Mail Special Delivery and occasionally via Royal Mail Tracked services but we cannot send items using normal post as it has become unreliable with items taking literally weeks to be delivered or being lost altogether.